Shipping

Our expected dispatch time is 1-2 business days after the payment confirmation (please note that all our products are handmade and can take 1-2 days to complete).

You can use the following delivery services when shopping at “Uoga Uoga” online:

• Omniva automated parcel machines. Lithuania only. Please note that the packaging of your products may break in freezing temperatures. The immediate collection is recommended;
• DPD courier. Lithuanian only;
• registered post.


Delivery costs:
• Omniva terminal - €2,40 or free when you spend €20 or over. Lithuanian only;
• DPD courier - €3 or free when you spend €30 or over. Lithuanian only;
• international delivery via registered post - €6 or free when you spend €50 or over.

Delivery terms:
After the items have been dispatched from our shop, please allow extra delivery time when using the following services:
• Omniva terminal - 1-2 business days. Please note that the packaging of your products may break in freezing temperatures. The immediate collection is recommended. Lithuanian only;
• DPD courier - 1–2 business days. Lithuanian only;
• international delivery via registered post - 7-14 business days (please note that due to COVID-19, your order may take up to 20 business days to arrive).

Please note that we are not responsible for the delivery services carried out by Omniva, DPD and Lithuania Post.

After receiving your parcel, you should always check for any damages in your packaging. If the packaging appears damaged, make a comment in the delivery note, take a picture of the damaged packaging and the goods received and email it all to us at info@uogauoga.lt.

How to track your parcel:
After you place your order, we’ll send you a confirmation to your email with a tracking number included.