Privacy policy

  1. General provisions
    We care about your privacy and personal data security. By implementing Regulation 2016/679 of April 27th, 2016 of the European Parliament and the European Council regarding protection of individuals in regard to processing of personal data and the free movement of such data which also repeals Directive 95/46/EC (the Universal Data Protection Regulation) we guarantee that we process your personal data very clearly and fairly.

    In this privacy policy, you can find out more your rights and other information about the processing of your personal data.

    We will not sell or rent your personal data. All data will be collected, stored and handled in accordance with European Union Data Protection Regulation No. 2016/679 as well as the provisions of other legislations and will not be transferred to any third parties, unless we are bound by law or if this is necessary for the provision of our services or if you agree for your data to be transmitted.

    Your personal data controller is UAB Uoga Uoga, company code 302642608, VAT payer's code LT100006547014, registered office address Liepto g. 5, Dargužių k., Varėnos r. Contact phone number +370 656 65 268, e-mail:

  2. What personal data is collected and processed in the Uoga Uoga online shop
    We collect and process only adequate and relevant personal data, which is needed to achieve the purpose for which it is processed.
    Personal data that we collect and handle when you shop with us:

When you buy in our online shop without creating an individual account, for the purpose of contracting and executing we collect this personal data:

  • Name
  • Surname
  • Phone number
  • E-mail
  • Shipping address

To make shopping in our online shop more comfortable and faster, you can create a personal account. When you create a personal account, we collect and manage the following data for you:

  • Name
  • Surname
  • Phone number
  • E-mail
  • Address
  • Purchase history
  • Behaviour history in the online shop
  • IP address
  • Payment history
  • Your and our communication history, including electronic correspondence
  • Data about third parties receiving the item (s)

Other personal data that we collect and process through our online shop.
When you shop in our online shop, for your convenience we also collect and process the following data:

You can specify a person to whom you can send the item(s) you purchased, if such person has given you their consent. By providing us with information about parties, you confirm that you have the consent of such persons for the transfer, handling and processing of their personal data.

3. What is the purpose of collecting and processing personal data?
We collect your personal data only for specified, clearly defined and legitimate purposes; we do not deal with it in any way that is not compatible with those purposes.

To conclude and execute the contract we use your personal data:

In order to be able to sell the products you choose in our online shop, we need to process the following personal data:

  • Name
  • Surname
  • Phone number
  • E-mail address
  • Shipping address for your purchased items

We apologise, but if you do not provide this data, we are not able to sell you goods, because we need this data for the conclusion and execution of the contract; we are also obliged to process personal data based on the legal acts of the Republic of Lithuania regulating online settlements and management of bookkeeping.

For the purpose of service improvement and activity analysis we process your personal data:
We want our online shop to be easy to use and convenient, therefore, we conduct a constant analysis of our activities, in which we analyse this personal data:

  • Purchase history
  • Browsing history in our online shop
  • Payment history
  • Feedback about your purchased goods
  • Answers given during surveys
  • Your and our communication history, including electronic correspondence

Personal data that is used for your requests and questions:
In order to provide you with high quality full service, we use personal data that you provided when creating a personal account and when shopping to handle your questions and requests.

  1. Is personal data collected and handled on legal grounds?
    We assure you that we collect and process your personal data only on legal grounds, i.e. we collect and handle your personal data only:
  • When you register in our online shop and create a personal account, your data is processed to prepare for your future purchases
  • Upon your consent to process your personal data
  • In compliance with the applicable law
  • As indicated by state-authorised authorities

5. Can I dissent from processing of my personal data and still use Uoga Uoga online shop

You can always dissent from processing of your personal data, but without the required data, it is not possible to complete an order and finish the purchase, because we cannot complete such order.

Which third parties can receive my personal data?

Personal data is transferred only to those trusted third parties with whom we have entered into an agreement, and only to the extent that is necessary to complete the service. To provide proper services to you, we provide your personal data to:

  • Courier companies, and Lithuanian Post, which deliver goods to your shipping address

We also provide your personal data:

  • To law enforcement institutions in accordance with the legal acts of the Republic of Lithuania
  • For public authorities and courts, where it is required by applicable law.

6. How long is personal data stored for?

Your personal data, which is processed with your consent, is stored and handled until you cancel the consent; or 5 years from your registration in our online shop, if you have not been logged in to your personal account during this time.

7. What are my personal data rights?

You have the following personal data rights:

  1. You can request that Uoga Uoga would allow you to access your personal data, change it or delete it, or limit the processing of data;
  2. The right to disagree with the processing of data;
  3. The right to receive your personal data in a systematic, commonly used and computer-readable format (a right to transferring of data)
  4. The right to cancel your consent
  5. The right to submit a complaint tote State Data Protection Inspectorate.

You can use these rights by contacting Uoga Uoga via email or phone +370 656 65 268